Terms and Conditions


This website (https://www.givenchybeauty.com/) is published by LVMH Fragrance Brands, a French société par actions simplifiée with capital of € 13.662.592, registered on the business registry of Nanterre under n°572 082 253, distributing Parfums Givenchy products and whose head office is located 1 rue Pasquier, 92300 Levallois-Perret. Phone: +33 (0)1 73 02 60 00

The site’s director of publication is Romain Spitzer. The chief editor is Romain Spitzer.

The Site is hosted by the company Demandware, Inc. 5 Wall Street Burlington, MA 01803 USA - Tel: +1 781-425-1400

1. Term of use

Access to this site and use of its contents are subject to the Terms and Conditions of Use set out below which complete Global-e’s terms of sale (hereinafter the "Global-e’s Terms of Sale”). Global-e is LVMH Fragrance Brands’ partner for order, payment and delivery processes linked to orders placed on the Website by consumers located in the EEA.

Use of this Site constitutes your agreement to be notably bound by and to act in accordance with the following stipulations:

  • This site is the exclusive property of LVMH Fragrance Brands, which alone is authorized to use the intellectual property rights and personality rights related thereto, and in particular the brands, models and copyright, whether they be original or are used with authorization from a third party.
  • No part of this site may be downloaded, reproduced, transmitted or republished for any other purpose than personal and private usage for non-commercial reasons.
  • LVMH Fragrance Brands makes every effort possible to ensure the accuracy and timeliness of the information included on this site, and reserves the right to correct or change the content at any time without prior notice. Accordingly, LVMH Fragrance Brands cannot absolutely guarantee the accuracy, completeness or timeliness of the information provided on this site.
  • Therefore, LVMH Fragrance Brands shall disclaim all liability:

    • any interruption or malfunctioning of the website or any occurrence of bugs;
    • for any inaccuracy, imprecision or omission relative to information available on the site;
    • for any damage resulting from the intrusion of a third party, leading to a modification to the information available on the site;
    • more generally, for any damage, whether direct or indirect, regardless of the causes, origins, nature or consequences, caused by anybody accessing the Site or anybody being unable to access the Site, or by the use of the Site and/or of the credit given to any information that comes from the Site, either directly or indirectly.
    • Without limiting the scope of the other provisions of the Terms of Use, LVMH Fragrance Brands shall only be liable in the event of proven fault which is exclusively attributable to it. In any event, liability shall be limited to direct damages only.

      LVMH Fragrance Brands reserves the right to suspend the operation of the Website.

      LVMH Fragrance Brands shall not be held responsible for the poor execution or total or partial non-execution of its obligations, if this is due either to the Customer, or to the unforeseeable and insurmountable act of a third party to the contract, or in case of force majeure. These events constitute a cause for suspension and/or extinction of LVMH Fragrance Brands' obligations towards the Customer, without compensation to the Customer.

      LVMH Fragrance Brands informs visitors to the Site that these terms and conditions may be modified at any time. Any such modifications will be posted on this Site and any visitor who accesses the site after their publication on line shall be deemed to have accepted them.

      2. Personal Data

      The visitor may be asked to provide personal data. Such data are only collected on a voluntary basis. In accordance with the Computer Technology and Civil Liberties Law n° 78-17 of 6th January 1978, each visitor has a right to access the personal data held on him and to have it rectified or deleted, where necessary, by contacting Parfums Givenchy using the online form (go to the page Contact and complete the form)

      For information regarding our products, you can contact us:

      Parfums Givenchy Service Qualité 7 avenue Montaigne – BP 742 60 007 Beauvais Cedex

      But also via our webform or by phone:
      From Spain: +34912159046 ;
      From Italy: +390238594462 ;
      From Germany: +4921173748210.

      LVMH Fragrance Brands may deposit “cookies” in a visitor’s computer, in order to be able to identify him. The visitor is able to oppose the use of cookies by configuring his web browser not to accept them. LVMH Fragrance Brands makes every effort to ensure that files based on personal data collected on the Site are held securely. However, LVMH Fragrance Brands does not control all of the risks inherent in the use of the Internet and reminds users that there is a potential risk in terms of the confidentiality of data that are transmitted over this network, and therefore declines all liability associated with this risk.

      3. Intellectual Property

      3.1. Intellectual Property Ownership

      The trademark "GIVENCHY" and all other trademarks and logos related to GIVENCHY, registered or not, displayed on the Website as well as the domain name “www.givenchybeauty.com” are the exclusive property of LVMH Fragrance Brands.

      The Website as a whole, as well as the elements of which it is composed (notably texts, soundtracks, software, animations, photographs, videos, illustrations, logos, and more generally any distinctive sign, etc.) constitute intellectual works protected by the provisions of the French Intellectual Property Code. The Website and its components are the exclusive property of LVMH Fragrance Brands, which is the only party entitled to use the intellectual property rights and personality rights relating thereto, in particular trademarks, models, copyright and image rights.

      3.2. Sanctions

      The use of all or part of the Website, in particular by downloading, reproduction, transmission, representation or dissemination for purposes other than for the personal and private use of the Internet user for non-commercial purposes is strictly prohibited. Violation of these provisions shall subject its author to the penalties provided for both by the French Intellectual Property Code and by the French Civil Code.

      3.3. Hypertext links

      Third party hyperlinks to the Site may only be created with the prior written consent of LVMH Fragrance Brands, which reserves the right to withdraw said consent at any time. LVMH Fragrance Brands shall in no way be held liable for the contents of sites linked to the Site.

      The site may include links to other websites or other Internet sources. LVMH Fragrance Brands cannot control these sites and external sources. Hence, LVMH Fragrance Brands cannot be held responsible for those sites or external sources, and declines any responsibility for the content, advertising, products, services and any other material available on or branching off those sites and external sources. In addition, LVMH Fragrance Brands cannot be held responsible for any damage or losses, true or alleged, deriving from the use or from having trusted the content, or goods and services available on those sites or external sources.

      4. Applicable Law and Jurisdiction

      These terms of use are governed by French law unless local law is of public order or more favorable to the Customer. All disputes or differences that may arise in connection with or in relation to these Terms of Use, or in connection with the relationship between the Parties, shall be first submitted to a consumer mediator. In accordance with article L. 612-1 of the French Consumer Code, the Customer is also informed of the possibility of resorting, in the event of dispute, to the procedure of mediation through the mediation service of LVMH Fragrance Brands which is the online mediation service of the CMAP (Mediation and Arbitration Center of Paris) accessible at the URL address: http://www.cmap.fr/ or at the postal address: CMAP (Service Médiation de la Consommation) - 39 avenue Franklin D. Roosevelt - 75008 Paris. The Customer can also fill in the form provided for this purpose directly on the CMAP website www.cmap.fr under the tab "you are: a consumer", then "fill in the dedicated online form" and send" his request. In order for the request to be admissible, it must include: the Customer's postal address, email address and telephone number as well as LVMH Fragrance Brands’ full name and address, a brief statement of the facts, and proof of the prior steps taken. A request must be made in writing to LVMH Fragrance Brands’ Customer Service Department prior to any request for mediation to CMAP.

      Furthermore, at the European level, the European Commission provides the Customer with an online dispute resolution platform accessible at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FiciR.

      The Customer is free to decide whether or not to resort to mediation and each Party is free to accept or not the mediator's proposed solution.

      Should no amiable settlement be reached, any disputes will be submitted to and definitively settled by the Courts of France.



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